From inside the app
Open Tezzo and go to Profile → Account → Delete account. You will be asked to confirm. The deletion happens straight away.
If you no longer have the app
Email Tezzocar@gmail.com from the address you signed up with, and ask for your account to be deleted. Writing from your registered address is how we confirm the request is really yours. We reply within 30 days.
What is deleted
- Your name, email address and phone number, and your ability to sign in
- Your profile photo, bio, date of birth, gender and city
- Your emergency contact
- Your postal address
- Your saved payment and payout details, including any bank or UPI information
- Your vehicles
- Your ID verification documents and their photos
- Your saved addresses and ride alerts
- Your notifications, search history and device notification tokens
- Your referral code and referral link
Any ride or booking of yours that is still upcoming is cancelled, and the account can no longer be signed in to.
What is kept, and why
- Rides and bookings you already completed. They belong to the other person on that trip as much as to you, so they are kept — but they no longer carry your name or contact details. No payment record is held either way: money moves directly between passenger and driver, never through Tezzo.
- Ratings and reviews you gave or received, and messages you sent — which stay visible to the person you sent them to — without your name or contact details.
- An empty, anonymised profile row, so those past trips do not break. It holds no personal information about you.
This cannot be undone
Deleting your account is permanent. You can sign up again later, but nothing from the old account comes back.