Terms & Conditions

Last updated: June 2026

1. Acceptance of Terms

By creating an account or using Tezzo, you agree to these Terms & Conditions. If you do not agree, please do not use the app. Tezzo is a ride-sharing platform that connects drivers offering rides with passengers looking for rides — Tezzo itself does not own or operate any vehicles.

2. Eligibility

You must be at least 18 years old to create an account. Drivers must hold a valid driving license and vehicle documents as required by local law. You are responsible for keeping your account credentials secure.

3. Driver Responsibilities

Drivers are independent users of the platform, not employees or agents of Tezzo. Drivers must hold valid insurance and registration for any vehicle they post, drive safely and legally, and accurately represent ride details (route, seats, price, timing).

4. Passenger Responsibilities

Passengers must provide accurate booking information, arrive at the pickup point on time, and treat drivers and fellow passengers respectfully. Repeated no-shows or cancellations may result in account restrictions.

5. Payments, Payouts & Refunds

Ride payments are processed through the payment methods you add in the app. Driver payouts are sent to the payout method configured in your profile. Refunds for cancelled or disputed rides are handled per our cancellation policy and may take several business days to reflect, depending on your payment provider.

6. Cancellations

Both drivers and passengers may cancel a ride before it starts. Late cancellations (close to the scheduled pickup time) may affect your account rating and, for drivers, future visibility in search results.

7. Liability Disclaimer

Tezzo facilitates connections between drivers and passengers but is not a transportation carrier. Tezzo is not liable for the conduct of drivers or passengers, the condition of vehicles, or incidents occurring during a ride, except as required by applicable law.

8. User Conduct

Harassment, discrimination, fraud, or unsafe driving will not be tolerated and may result in immediate account suspension. Ratings and reviews must be honest and based on genuine ride experiences.

9. Account Termination

You may delete your account at any time from Profile settings. Tezzo may suspend or terminate accounts that violate these terms or applicable law.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the app after changes are published constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms can be sent to Tezzocar@gmail.com, or call +91 78510 99496.