Contact Tezzo

Customer care

Tezzo is a carpool app: drivers offer the empty seats in their car and passengers book them. We do not run cabs, so there is no driver to dispatch from this number. Questions about a ride are best asked in the app, where the driver can answer you directly.

From inside the app

  • A question for a driver: open the ride and tap Message, before or after you book.
  • Report a problem or a person: Profile → Report a problem, or Report this driver on the ride page. Reports are read by a person.
  • In an emergency: call 112 first. The SOS button on a ride alerts the Tezzo team as well.
  • Common questions: Profile → Help, or the questions on this site.

Payments

Passengers pay the driver directly, in cash or by UPI. Tezzo never asks for money in advance and never asks for your UPI PIN or an OTP. If anyone does, report them.

Grievance Officer

Sunil Kumar Saini, Msunjay Enterprises, 2nd Floor, 28/ST/L/364, Satluj Apartment, near Dolphins High School, Pratap Nagar, Jaipur, Rajasthan 302033, India. Email Tezzocar@gmail.com, phone +91 78510 99496. Complaints are acknowledged within 24 hours and resolved within 15 days, as the Terms say.

Your account and data

To delete your account, see Delete your account. What we hold and why is in the Privacy Policy.